Frequently asked questions
What does a Karma set include?
One docerola strung in pairs and one 6-string guitar from the same series and in the same color.
How much do I save by buying the set?
12% off the combined regular price of the two instruments.
Can I mix different series or colors?
No. A set is always the same series and the same color. If you want a different combination, you can buy the instruments separately at regular price.
Does the set arrive in one box?
It arrives in two boxes, one per instrument. They are normally delivered the same day; they may arrive on different days if the carrier delivers them separately or if one of the two instruments is on pre-order.
Is shipping free?
Yes, set shipping is free in Mexico. Delivery to the United States takes 7 to 14 business days and the cost is calculated at checkout.
What if the set is on pre-order?
If one of the two instruments is on pre-order, the whole set is sold on pre-order, with the estimated delivery date shown on the set page.
Does the warranty cover both instruments?
Yes. Each instrument has a 12-month warranty and is registered separately at Register Your Warranty, within 30 days of receiving it.
Can I return just one of the two instruments?
Yes. The 12% discount applies only when you buy both instruments, so the one you keep goes back to its regular price. You are refunded the difference, minus the fees set out in the Return Policy.
Does the set include a case?
It depends on the series. X, Enso, Infinity and Legend include a hardshell case for each instrument. On Alpha, Spirit and Lotus the case is sold separately.










